Comments on: Out of date, out of touch and (probably, soon to be) out of business http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/ Mon, 06 Sep 2010 00:23:04 +0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Nikki Heald http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/comment-page-1/#comment-55 Nikki Heald Tue, 17 Nov 2009 22:46:13 +0000 http://www.strategies.com.au/blog/?p=153#comment-55 Spot on Michael – whilst it provided us with lots of entertainment and many laughs, there are several key business lessons we could all learn from this little misadventure!!! Never over-promise your level of customer service, quality of product or attention to detail if you are unable to deliver. As Michael's blog has demonstrated, word of mouth can be a powerful persuader in business. Spot on Michael – whilst it provided us with lots of entertainment and many laughs, there are several key business lessons we could all learn from this little misadventure!!! Never over-promise your level of customer service, quality of product or attention to detail if you are unable to deliver. As Michael’s blog has demonstrated, word of mouth can be a powerful persuader in business.

]]> By: Candice Klau http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/comment-page-1/#comment-54 Candice Klau Mon, 16 Nov 2009 05:43:11 +0000 http://www.strategies.com.au/blog/?p=153#comment-54 Your room got made??? Mine definitely didn't and I can tell you they do not change the sheets before new guest arrive because one of the ladies staying there found a dead bug in her bed.... NICE! A lady in Hahndorf town said the locals call in the LAST RESORT. Has a nice ring to it don't you think? Your room got made??? Mine definitely didn’t and I can tell you they do not change the sheets before new guest arrive because one of the ladies staying there found a dead bug in her bed…. NICE!

A lady in Hahndorf town said the locals call in the LAST RESORT. Has a nice ring to it don’t you think?

]]> By: Angelo http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/comment-page-1/#comment-53 Angelo Mon, 16 Nov 2009 03:54:22 +0000 http://www.strategies.com.au/blog/?p=153#comment-53 I'll have to agree with Michael 100%. Not only was the food ordinary and out of date, but having stayed there I can honestly say that I got very close with nature... or shall I say nature got very close with me? When I arrived there, I took a look at the bathroom, and I can honestly say the bath tub was full of flying and crawling creatures - some of them would've been dead for quite a while!! To my shock/surprise when the room got cleaned (questionable) the following morning all those creatures were left in the bath tub. Manuel gave us "exclusive use" to his "exclusive games room" that was falling apart and most if not all of the equipment in there would've been at least 20 years old - in the best case scenario. By all means I'm not a snob, but the facilities, food and service were below standard, ESPECIALLY when you get promissed the world and you can't get anywhere near it. In a nutshell, avoid it even it's offered to you for free!! I’ll have to agree with Michael 100%.

Not only was the food ordinary and out of date, but having stayed there I can honestly say that I got very close with nature… or shall I say nature got very close with me? When I arrived there, I took a look at the bathroom, and I can honestly say the bath tub was full of flying and crawling creatures – some of them would’ve been dead for quite a while!!

To my shock/surprise when the room got cleaned (questionable) the following morning all those creatures were left in the bath tub.

Manuel gave us “exclusive use” to his “exclusive games room” that was falling apart and most if not all of the equipment in there would’ve been at least 20 years old – in the best case scenario.

By all means I’m not a snob, but the facilities, food and service were below standard, ESPECIALLY when you get promissed the world and you can’t get anywhere near it.

In a nutshell, avoid it even it’s offered to you for free!!

]]> By: Adam Hasler http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/comment-page-1/#comment-52 Adam Hasler Sun, 15 Nov 2009 22:30:10 +0000 http://www.strategies.com.au/blog/?p=153#comment-52 Very disappointing for a small town of Adelaide that does pride itself on its food and wine and many places deliver however Hanndorf resort did not! Hahndorf Resort or caravan park as it could also be called certaintly did not deliver on what was promised and the feedback it will receive from the people that where involved in the conference will affect future business. Very disappointing for a small town of Adelaide that does pride itself on its food and wine and many places deliver however Hanndorf resort did not! Hahndorf Resort or caravan park as it could also be called certaintly did not deliver on what was promised and the feedback it will receive from the people that where involved in the conference will affect future business.

]]> By: Paul Lalley http://www.strategies.com.au/blog/out-of-date-out-of-touch-and-probably-soon-to-be-out-of-business/comment-page-1/#comment-49 Paul Lalley Sat, 14 Nov 2009 14:03:51 +0000 http://www.strategies.com.au/blog/?p=153#comment-49 Tell it like it is, Michael. Too many people settle. If the venue promises the moon, they'd better deliver the moon. Glad you named names and gave specifics. I only hope Manual reads your post. Go get, 'em, Paul Tell it like it is, Michael.

Too many people settle. If the venue promises the moon, they’d better deliver the moon. Glad you named names and gave specifics. I only hope Manual reads your post.

Go get, ‘em,
Paul

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